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All 38 districts of BiharSee coverage

Something went wrong?

Tell us what happened. Because every handover on a Turant shipment is recorded, we can usually establish exactly where it went wrong — and fix it rather than argue about it.

We will only use this to contact you about your enquiry.

What happens next

  1. 1. Logged with a reference

    Not an inbox — a tracked record with an owner and a clock.

  2. 2. First response in 24 hours

    From a person in Patna, on WhatsApp or by phone, whichever you prefer.

  3. 3. Investigated against the record

    Every pickup, handover, scan and delivery is timestamped and attributed. We look at the record, not at memory.

  4. 4. Resolved or escalated

    If we cannot resolve it, it goes to our grievance officer and you get a written response within three working days.

Urgent?

If a parcel is in transit right now and something needs to change immediately, call +91 92632 83152 rather than using this form. Our operations team can act on a live shipment straight away.